Friday, January 25, 2008

Announcing a national Go Local customer satisfaction survey

Starting today and throughout the next year, there will be a customer satisfaction survey popping up when customers go to the third consecutive Go Local page. This survey asks customer satisfaction questions about the Go Local site, as well as what state or district customers are accessing Go Local at the time. Since there isn't enough traffic on any of the 21 Go Local sites around the nation, this survey will be an aggregate of all sites, and the project leaders at the National Library of Medicine will share the results with all Go Local teams, including the group here at Go Local Nebraska.
Please fill out the survey if you see it, and encourage those at your facility - feedback of all kinds is very valuable to creating a good customer experience on a site such as Go Local Nebraska. Naturally, you can opt out of taking the survey. Either way, if users do or do not take the survey, the system knows to not ask a specific user to take the survey again for a month.

Friday, January 4, 2008

Fremont Public Library Completes Go Local Nebraska Community Health Services Update


(L-R in photo: Teresa Hartman-associate professor, McGoogan Library, Marie Reidelbach-Associate Director, McGoogan Library; Ann E. Stephens, Director, Keene Memorial Library; Jennifer Wright, Library Assistant, Keene Memorial Library)

Marie Reidelbach, associate director of the UNMC McGoogan Library of Medicine presented the Keene Memorial Library with the first Go Local Nebraska Recognition Award.


The librarians and staff of the Keene Memorial Library in Fremont were recognized by staff from the McGoogan Library of Medicine for their work on completing a comprehensive listing of the Fremont community health services in the Go Local Nebraska database http://medlineplus.gov/Nebraska with a ceremony at 10 a.m. on Jan. 2 at the library at 1030 N Broad St, Fremont, Neb.

“Thanks to their work, Fremont and Dodge County area residents can access up-to-date health services information directly through Go Local Nebraska,” said Marie Reidelbach, Associate Director of the McGoogan Library of Medicine.

Jennifer Wright, a library assistant at the Keene Memorial Library, was the principal staff member involved with the 2007 project.

Nebraska public libraries in Blair, Oakland, Hooper, and Wahoo are currently reviewing and updating their community’s health services information.

Go Local Nebraska was launched in 2006 and contains health services directory information for the state of Nebraska. It was created by the McGoogan Library of Medicine at the University of Nebraska Medical Center. The directory is managed by a team of librarians and a citizen advisory group. In addition to funding through UNMC, It has been funded by the National Network of Libraries of Medicine and the Nebraska Library Commission.